Complete visibility of alerts
Tier 1 analysts receive an overwhelming number of security alerts each day. They must quickly identify which alerts pose a threat to their organization. However, alerts are spread across various security tools, making it easy for them to miss a critical one. Alert Triage provides a unified view of third-party and Exabeam Data Lake-triggered security alerts. Alert Triage centralizes the alert triage process and organizes an analyst’s efforts, so they can review alerts faster. Complete visibility into all of the alerts that security tools have triggered, minimizes the likelihood that an alert is missed or overlooked, reducing the chance that a missed alert results in a breach.
Categorized alerts for focused triage
A dedicated alerts page can display thousands of alerts per day, making it difficult for analysts to decide which alert to review first, or where to focus their attention. Exabeam automatically categorizes security alerts into channels where they can be grouped by shared traits such as vendor, alert name, alert type, severity, and more. Channels can be assigned to specific analysts or teams for better distribution of work or to help focus an analyst’s attention on a specific type of alert that allows them to develop subject matter expertise.
Aggregated alerts to improve analyst productivity
Analysts experiencing an overwhelming volume and variety of alerts across multiple security tools inevitably leads to alert fatigue. Misconfigurations of third-party tools or repetitive user actions that fire off hundreds of the same alert can make things even worse. When an analyst’s view is flooded, it can naturally cause them to miss alerts that pose a threat to their organization. Exabeam automatically aggregates high frequency alerts that share the same name, type, vendor and severity. An analyst can triage alerts in batches, boosting productivity to review a higher percentage of the incoming alerts, as well as reducing the possibility that an alert will go unreviewed and lead to a breach.
Automatic alert enrichment
Alerts often lack information an analyst requires to confidently determine whether or not it’s of concern. To understand the risk profile of an alert the analyst must manually gather evidence from their SIEM and security point products to analyze things like: “Is this a rare alert?”, “Are there additional indicators that make the alert noteworthy?”, or “Is the alert associated with other risky activities?” Exabeam automates the triage of an alert, so analysts can easily navigate an associated user or entity timeline containing answers to questions about what happened before and after the alert was triggered. The contextual information Exabeam provides (like severity, frequency, risk score, and timeline of related activity) spurs quick, decisive action whether to dismiss or escalate alerts.
A streamlined workflow to escalate alerts
When an analyst determines an alert poses a risk to their organization, it must be escalated to the incident response team for further review. Risk information is usually kept in a different tool, and analysts must copy and paste information to collaborate with their team, throwing off a streamlined workflow. Alert Triage allows analysts to streamline hand off of the alert to the incident response team for further investigation by automatically creating a case, which includes alert-specific information like alert name, type, and severity.