Customer Success Services
Around-the-clock access to an experienced team of support and customer success professionals with the technical expertise to ensure your Exabeam solutions are configured optimally.
r-tec entscheidet sich für die Exabeam Security Operations Platform zur Unterstützung seiner SOC-, MDR- und Vorfallsreaktions-Services
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AI-driven Exabeam Fusion: Bring an end to your SIEM nightmares. It’s time for faster, easier, and more accurate threat detection, investigation, and response (TDIR). Exabeam Fusion applies AI and automation to security operations workflows for a holistic approach to combating cyberthreats, delivering the most effective TDIR. AI-driven detections pinpoint high-risk threats by learning normal behavior... Read more »
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As cyberattacks become increasingly frequent, sophisticated, and hard to detect, security operationsteams are struggling with the limitations of legacy security information and event management (SIEM) and traditional perimeter security. Traditional platforms haven’t kept pace with the growth of data, the sophistication of attacks, or the shift to the cloud. Nor can it handle the increasing... Read more »
Read More
r-tec entscheidet sich für die Exabeam Security Operations Platform zur Unterstützung seiner SOC-, MDR- und Vorfallsreaktions-Services
Read More
r-tec entscheidet sich für die Exabeam Security Operations Platform zur Unterstützung seiner SOC-, MDR- und Vorfallsreaktions-Services
Read More
AI-driven Exabeam Fusion: Bring an end to your SIEM nightmares. It’s time for faster, easier, and more accurate threat detection, investigation, and response (TDIR). Exabeam Fusion applies AI and automation to security operations workflows for a holistic approach to combating cyberthreats, delivering the most effective TDIR. AI-driven detections pinpoint high-risk threats by learning normal behavior... Read more »
Read More
As cyberattacks become increasingly frequent, sophisticated, and hard to detect, security operationsteams are struggling with the limitations of legacy security information and event management (SIEM) and traditional perimeter security. Traditional platforms haven’t kept pace with the growth of data, the sophistication of attacks, or the shift to the cloud. Nor can it handle the increasing... Read more »
Read More
Product Portfolio › Customer Success and Support
Around-the-clock access to an experienced team of support and customer success professionals with the technical expertise to ensure your Exabeam solutions are configured optimally.
Standard support, available to all Exabeam customers, provides you with access to the tools you need to deploy Exabeam and solve your unique use cases. Access to our support portal, as well as our community portal arms you with the knowledge, best practices and support you need to detect, investigate and respond to threats in your environment.
Premier support is best for self-sufficient organizations interested in faster response times. Prompt telephone support for severity 1 issues and enhanced SLAs, ensures your organization has readily available access to support when you need it most.
Premier Plus, our top tier customer success offering, assigns your organization a Customer Success Manager that understands your business objectives and partners with you to develop a success plan. You will also get access to our Adoption Engineering services to help with technical enablement and optimization of Exabeam in your environment. With a tailored experience, and the fastest response times, you can rest assured that your organization has top talent engaged to ensure your company’s success.
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