SOAR Platforms: Key Features and 10 Solutions to Know in 2025

What Is a SOAR Platform? 

A SOAR (Security Orchestration, Automation, and Response) platform simplifies security operations through a combination of people, processes, and technology. Its main objective is to improve efficiency by automating repetitive tasks and supporting coordinated incident response. 

This integration helps security teams better manage threats by leveraging existing data and processes optimally. SOAR platforms support rapid decision-making in complex security environments. They integrate with diverse tools, expanding an enterprise’s ability to detect, analyze, and respond to threats.

The need for SOAR platforms arose from the increasing volume of alerts, requiring more efficient handling than manual processes allow. Automation aids in reducing the manual labor involved in incident management and enabling security teams to focus on more proactive and strategic tasks. SOAR platforms also support communication and reporting by centralizing data and offering a unified view of threats and responses. 

Key Features of SOAR Tools 

Incident Management

SOAR tools automate the gathering of contextual information concerning an incident, reducing the time analysts spend on manual data collection. This functionality provides detailed insights for each incident, allowing quicker assessment and response. Through automated workflows, a SOAR platform escalates critical issues swiftly, enabling management and the relevant teams to act promptly.

Playbook and Workflow Automation

Through predefined playbooks, SOAR tools automate routine tasks, ensuring that consistent actions are taken for specific threat scenarios. This automation minimizes human error and frees up security personnel to handle more complex issues that require human intervention. By providing a framework for common threats, automation allows for quick and effective responses.

Threat Intelligence Integration

SOAR platforms ingest threat intelligence from various sources and correlate it with internal data, providing a comprehensive view of potential risks. This approach helps prioritize threats based on severity, enabling decisive and informed responses. By connecting real-time threat intelligence with automated workflows, SOAR tools enable proactive threat mitigation.

Case Management

SOAR tools offer case management features that compile relevant incident data, enabling simpler analysis and prioritization. Details are documented systematically, providing a complete historical perspective on individual incidents and ongoing threats. This holistic view improves situational awareness and decision-making, allowing security teams to allocate resources.

Integration with SIEM and Other Security Tools

These tools can integrate with SIEM (Security Information and Event Management) and other security tools to extend their functionality. This enables organizations to detect anomalies and respond to incidents by correlating vast amounts of data from different sources. SOAR platforms also support the integration with additional security tools like firewalls, endpoint protection, and vulnerability scanners.

Related content: Read our guide to SIEM vs SOAR

Tips from the expert

Steve Moore is Vice President and Chief Security Strategist at Exabeam, helping drive solutions for threat detection and advising customers on security programs and breach response. He is the host of the “The New CISO Podcast,” a Forbes Tech Council member, and Co-founder of TEN18 at Exabeam.

In my experience, here are tips that can help you better leverage a SOAR platform:

1. Automate alert triage based on severity: Customize your SOAR platform to automate the triaging of alerts based on severity levels. This reduces analyst fatigue and allows high-risk incidents to receive immediate attention, while lower-level threats can be handled with minimal intervention.
2. Integrate with IT service management (ITSM) tools: Linking SOAR with ITSM platforms like ServiceNow enhances collaboration between IT and security teams. It streamlines incident handling, ensuring security events are aligned with broader IT processes for faster resolutions.
3. Utilize threat hunting automation: Use SOAR to automate proactive threat hunting activities by setting up playbooks that scan for specific indicators of compromise (IOCs) or unusual behaviors on a continuous basis, freeing up resources for deeper analysis.
4. Customizable escalation paths: Create flexible escalation workflows within your SOAR playbooks that adjust based on the type and complexity of incidents. This ensures that critical threats are routed to senior analysts, while lower-priority events can be automated or handled by junior staff.
5. Incorporate user behavior analytics (UBA): Enhance your SOAR’s incident detection by integrating UBA to monitor for anomalies in user behavior, such as unusual login times or access requests. This helps uncover insider threats and compromised accounts faster.

Notable SOAR Platforms and Solutions 

1. Exabeam

Exabeam is a leading provider of security information and event management (SIEM) solutions, combining UEBA, SIEM, SOAR, and TDIR to accelerate security operations. Its Security Operations platforms enable security teams to quickly detect, investigate, and respond to threats while enhancing operational efficiency.

Key Features:

• Scalable log collection and management: The open platform accelerates log onboarding by 70%, eliminating the need for advanced engineering skills while ensuring seamless log aggregation across hybrid environments.
• Behavioral analytics: Uses advanced analytics to baseline normal vs. abnormal behavior, detecting insider threats, lateral movement, and advanced attacks missed by signature-based systems. Customers report that Exabeam helps detect and respond to 90% of attacks before other vendors can catch them.
• Automated threat response: Simplifies security operations by automating incident timelines, reducing manual effort by 30%, and accelerating investigation times by 80%.
• Contextual incident investigation: Since Exabeam automates timeline creation and reduces time spent on menial tasks, it cuts the time to detect and respond to threats by over 50%. Pre-built correlation rules, anomaly detection models, and vendor integrations reduce alerts by 60%, minimizing false positives.
• SaaS and cloud-native options: Flexible deployment options provide scalability for cloud-first and hybrid environments, ensuring rapid time to value for customers. For organizations who can’t, or won’t move their SIEM to the cloud, Exabeam provides a market-leading, full featured, and self-hosted SIEM.
• Network visibility with NetMon: Delivers deep insight beyond firewalls and IDS/IPS, detecting threats like data theft and botnet activity while making investigation easier with flexible searching. Deep Packet Analytics (DPA) also builds on the NetMon Deep Packet Inspection (DPI) engine to interpret key indicators of compromise (IOCs).

Exabeam customers consistently highlight how its real-time visibility, automation, and productivity tools powered by AI, uplevel security talent, transforming overwhelmed analysts into proactive defenders while reducing costs and maintaining industry-leading support. For more information visit Exabeam.com

2. Fortinet FortiSOAR

Fortinet FortiSOAR is a SOAR platform to centralize and automate security operations, helping IT and OT security teams manage and respond to threats. Like other SOAR solutions, it acts as a central hub for incident management, it automates repetitive tasks, streamlines workflows, and integrates with a range of security tools. 

Key features of FortiSOAR:

• Unified solution: Offers multiple integrations and pre-built playbooks to support Security Operations Center (SOC), Network Operations Center (NOC), and OT workflows.
• AI-driven security operations: The built-in recommendation engine automates tasks like threat investigation and playbook creation.
• Built-in threat intelligence: Integrates FortiGuard Labs global threat intelligence and public sources to for investigations and response actions.
• Content hub and community: Provides access to connectors, playbooks, solution packs, best-practice videos, and a community for platform enhancement.
• No/low-code playbook creation: A visual drag-and-drop interface allows for development of customized playbooks without extensive coding.

3. Splunk SOAR

Splunk SOAR is a platform that intends to aid security teams to automate workflows and orchestrate security operations. By integrating with existing tools and automating repetitive tasks, it seeks to improve the effectiveness of the Security Operations Center. 

Key features of Splunk SOAR:

• Automated playbooks: Includes a library of prebuilt playbooks that automate actions across security and IT tools. 
• App integrations: Supports integration with numerous third-party tools and automated actions.
• Simple, scalable automation: Visual Playbook Editor allows for the creation of custom workflows using prebuilt code blocks. 
• Case management: Enables handling of incidents with task segmentation, assignment, and documentation. 
• Infused with intelligence: The investigation panel prioritizes threats by providing built-in threat research and insights from the Splunk Threat Research Team, to potentially improve decision making.

4. Google Security Operations SOAR

Google Security Operations SOAR intends to assist organizations to detect, investigate, and respond to security threats. Built on Google Cloud infrastructure, it automates and intends to optimize security workflows. By collecting data from network devices, endpoint agents, and threat intelligence feeds, it identifies potential threats and triggers appropriate response actions. 

Key features of Google Security Operations SOAR:

• Automated response actions: Uses machine learning to detect security incidents and trigger automated responses, reducing the time it takes to address threats. 
• Data collection and integration: Collects security data from diverse sources such as network devices, endpoint agents, and external threat intelligence feeds. It integrates with security tools like SIEMs and vulnerability scanners, providing a unified security ecosystem.
• Machine learning-powered detection: Uses Google Cloud’s machine learning capabilities to improve the accuracy of threat detection and enhance response times, ensuring that security teams are ahead of potential incidents.
• User interface: Like similar solutions, security analysts can investigate incidents, create workflows, and automate responses without needing extensive coding skills. 
• Threat intelligence: Integrating with threat intelligence platforms, enriches security data with global threat insights, improving threat prioritization and enabling more informed decision-making.

5. IBM QRadar SOAR

Like others, IBM QRadar SOAR is a security orchestration, automation, and response platform to enhance the efficiency of security operations. It intends to help organizations simplify incident response by automating repetitive tasks and standardizing workflows, enabling decision-making. 

Key features of IBM QRadar SOAR:

• Dynamic playbooks and automation: Offers a Playbook Designer that automates and orchestrates incident response processes. Playbooks intend to adapt to changing conditions in real time with the hope of enhancing threat enrichment and response at each stage of the investigation.
• Breach response compliance: Integrates breach response processes directly into incident management workflows, hoping to aid organizations with privacy and data breach regulations. 
• Case management: Enables case management, allowing security teams to track and document steps of an incident response. 
• Ecosystem integration: Integrates with a range of security tools and services, allowing organizations to leverage their existing infrastructure. 
• Faster incident response: Its automation capabilities, such as alert correlation, enrichment, and case prioritization, intend to reduce response times. 

6. Palo Alto Networks Cortex XSOAR

Palo Alto Networks Cortex XSOAR is a Security Orchestration, Automation, and Response (SOAR) platform intended to help streamline and automate incident response workflows. 

Key features of Cortex XSOAR:

• Automation of repetitive tasks: Cortex XSOAR automates tasks, intendeing to free analysts to focus on high-priority threats. It offers a wide range of automation content packs for various use cases.
• Integrated incident investigation: Incident data, indicators, and threat intelligence are integrated within Cortex XSOAR. Analysts can manage tickets, collaborate in real-time, and conduct post-incident analysis and reporting.
• Holistic orchestration: Like other SOAR solutions, Cortex XSOAR not only automates processes but also orchestrates across teams, tools, and networks.
• Visual playbook editor: The platform offers a visual playbook editor that allows for automation of security workflows, with numerous prebuilt integrations, automation packs, and customizable security actions.

7. Rapid7 InsightConnect

Rapid7 InsightConnect is a SOAR platform that enables organizations to reduce repetitive security tasks and incident response. By connecting workflows across teams and tools, it intends to support collaboration, reduce manual labor, and help security teams focus on higher-priority challenges.

Key features of InsightConnect:

• No-code workflow automation: Enables security teams to automate repetitive tasks using prebuilt, connect-and-go workflows. 
• IT and security integration: With numerous plugins, integrates with existing IT and security systems, enabling organizations to create end-to-end workflows for incident response, vulnerability management, and other critical processes. 
• Accelerated incident response: Automates incident response tasks, such as detecting and responding to suspicious emails, user behaviors, and attacker activity. 
• Automated phishing and malware response: Automates the investigation and response to phishing attacks and malware outbreaks, ensuring consistent and timely action. 
• Vulnerability management automation: Automates the vulnerability management lifecycle, from alerting and remediation to verification. 

8. Cyware

Cyware is a SOAR platform to help enhance security operations through automation, threat intelligence, and collaboration. By combining low-code/no-code automation with a threat intelligence platform, it allows security teams to manage threats and workflows as well as support communication across internal and external teams. 

Key features of Cyware:

• AI-driven security automation: Leverating tools like Cyware Quarterback, it allows security teams to automate incident management, threat intelligence operationalization, and response workflows. 
• Low-code/no-code orchestration: Enables organizations to automate security workflows across diverse environments with no coding required. 
• Threat intelligence: Provides visibility into potential threats by correlating incidents, vulnerabilities, malware, and threat actors. Transforms raw threat data into actionable insights, helping organizations prioritize and address security gaps.
• Threat intel sharing: Supports collaboration across security communities (ISACs and ISAOs), allowing organizations to share threat intelligence within their own networks and across sectors. 

9. Devo SOAR

Devo SOAR is a cloud-native Security Orchestration, Automation, and Response platform to help security teams automate threat detection and response workflows, reducing the manual task of handling alerts. Integrated with the Devo Security Data Platform, it helps manage large volumes of alerts and accelerate response times.

Key features of Devo SOAR:

• AI-powered playbooks: Helps automate threat detection, triage, and response. These playbooks enable SOC teams to handle large alert volumes consistently and accurately, reducing response times from hours to minutes.
• Case management: Powered by ThreatLink, correlates and enriches alerts, reducing alerts to a manageable number of high-fidelity cases each day. 
• Integration: Offers numerous integrations, connecting with various security tools and platforms. 
• Accelerated threat detection and response: Using the HyperStream data analytics engine, automates the collection and analysis of threat data, enabling rapid detection and triage of emerging threats. 
• Incident management and collaboration: Provides a unified platform for managing incidents, enabling cross-team collaboration with built-in support for chat environments like Slack like similar SOAR solutions.

10. Swimlane

Swimlane is a Security Orchestration, Automation, and Response platform to help security teams simplify operations and boost efficiency through advanced automation. Swimlane’s low-code automation capabilities enable organizations to manage security incidents, automate repetitive tasks, and gain visibility into security operations. 

Key features of Swimlane:

• Low-code/no-code automation: Provides a low-code canvas that allows security teams to build and automate workflows without needing extensive coding knowledge. 
• AI-driven automation: Capabilities like the proprietary Swimlane LLM enable advanced case management, reporting, and playbook building. 
• Unlimited integrations: Offers autonomous integrations with almost any tool or platform in the security environment. Has numerous customizable record fields and continuous integration maintenance.
• Case management: Provides highly customizable case management capabilities, offering complete visibility and control over security incidents. 
• Real-time dashboards and reporting: Delivers real-time dashboards and self-service reports. Using AI-generated summaries and insights, helps organizations monitor security performance, track key metrics, and make informed decisions.

Conclusion

SOAR platforms have become essential in modern security operations, providing organizations with the ability to automate and streamline incident response workflows. By integrating with existing security infrastructure, they help security teams manage increasing volumes of alerts efficiently, reduce response times, and improve decision-making.