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The CISO as Strategist: How AI Agents Help Prove the Value of the SOC

  • Jul 01, 2025
  • Heidi Willbanks
  • 3 minutes to read

Table of Contents

    Today’s CISOs are business leaders, responsible for more than just minimizing risk. They’re expected to make smart investments, support strategic transformation, protect sensitive data and users, and clearly demonstrate how security operations support the organization’s mission.

    That’s a tall order when much of the security operations center’s (SOC’s) success is invisible. If things are working, breaches are avoided. If they’re not, questions come quickly: How effective is your detection coverage? Are you getting better over time? Is the SOC helping or hindering business performance?

    AI agents offer a new way forward. More than just copilots, they can act as strategic partners, generating insights, identifying gaps, and creating executive-level reports that help show the SOC’s true value.

    The Visibility Gap: Why Traditional Tools Fall Short

    While some security operations platforms have improved in detection and automation, most are not built for executive measurement. Dashboards may track alert volumes and system status, but they rarely show how security contributes to business outcomes.

    CISOs are often left piecing together reports from disparate tools or manually chasing metrics from their teams. That creates lag, uncertainty, and missed opportunities to demonstrate progress or justify investments.

    Agentic AI changes this by delivering business-ready insights from operational data in real time and presenting them in a way business leaders can understand.

    The Metrics That Matter to CISOs

    Security leaders need high-level indicators that reflect both risk posture and operational maturity. These include:

    • Detection coverage: Are you defending against the threats that matter most?
    • Mean time to respond (MTTR): Are analysts working efficiently?
    • Use case adoption: Are security workflows aligned with business risks?
    • Automation utilization: Are you doing more with fewer resources?
    • SOC improvement over time: Are your operations measurably better quarter over quarter?

    These are hard to capture manually. With agentic AI, they can be shown automatically and continuously, tied directly to outcomes, not just activity.

    From Raw Data to Strategic Insight

    Exabeam Nova, the agentic AI system embedded in the New-Scale Security Operations Platform, goes far beyond summaries and chatbot-style interactions. It applies a coordinated system of six AI agents—each aligned to a real SOC role—to drive outcomes across both real-time operations and long-term strategy.

    At the executive level, the Advisor Agent delivers daily, leadership-ready reports on posture, MITRE ATT&CK® coverage, outcome alignment, and areas for improvement. It allows CISOs to benchmark maturity, simulate changes, and communicate strategy in business terms, not technical jargon.

    For security teams, the Search Agent allows analysts to query data in natural language, and the Visualization Agent instantly transforms results into dashboards and trend views.

    The Threat Scoring Agent reduces noise by applying adaptive learning to prioritize the most relevant events. The Investigation Agent auto-generates detailed case summaries, highlights key threat vectors, classifies activity, and recommends next steps. And the Analyst Assistant Agent supports analysts in real time, answering questions and reducing time spent searching across tools.

    Each agent is designed to do more than just complete a task. It helps security teams and leaders act with context, speed, and confidence.

    Aligning Security With the Business

    Boards don’t need a tour of your tools. They want to know how security reduces risk and supports growth. Can you prevent compliance failures? Speed up response? Protect customer trust and sensitive data?

    Exabeam Nova helps CISOs connect the dots. By continuously evaluating how well the SOC supports strategic use cases like insider threats, compromised credentials, and lateral movement, it reveals where the organization is secure, where it’s vulnerable, and how to improve.

    As Gartner notes, “people will always contribute key capabilities to the SOC,” and AI’s most valuable role is augmentation, not replacement. Exabeam Nova was built from the ground up with that philosophy in mind.

    Choosing the Right AI System

    When evaluating agentic AI tools, look for:

    • Security-specific design: Does it understand real-world SOC workflows and threat detection frameworks like ATT&CK?
    • Embedded functionality: Is it built into the platform or bolted on?
    • Role-aware outputs: Can it support both analysts and executives with relevant insights?
    • Data protection: Does it align with your privacy and compliance standards?
    • Data foundation: Does it draw on clean, normalized, behaviorally enriched data across your environment?

    Exabeam combines a Common Information Model (CIM) with machine-learned threat detection and behavioral analytics to deliver high-fidelity signals post ingestion. That foundation makes each AI agent more effective from the start.

    Lead With Clarity

    You can’t prove the value of the SOC with alerts and incident logs alone. AI agents enable CISOs to lead with clarity, transforming raw data into strategy, bringing to light the KPIs that matter, and aligning security operations with business goals.

    The true value of the SOC lies in its ability to protect the organization while enabling it to move faster, adapt to change, and build trust.

    Want to see how agentic AI helps CISOs elevate security strategy?

    Heidi Willbanks

    Heidi Willbanks

    Senior Product Marketing Manager, Content | Exabeam | Heidi Willbanks is the Senior Product Marketing Manager, Content at Exabeam. She manages content strategy and production for product marketing and supports strategic partners, sales and channel enablement, and competitive content, leveraging her product marketing certification, content expertise, and industry knowledge. She has 19 years of experience in content marketing, with nearly a decade in the cybersecurity field. Heidi received a BA in Journalism with a minor in Graphic Design from Cal Poly Humboldt and was awarded Outstanding Graduating Senior in Public Relations Emphasis. She enjoys reading, writing, gardening, hiking, yoga, music, and art.

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