Aeroméxico Secures Critical Infrastructure and Protects Customers with Exabeam

Aeroméxico is Mexico’s largest airline and flagship carrier. A founding member of the SkyTeam Alliance, Aeroméxico prides itself in being a leading provider of safe, responsible air travel both domestically and internationally. This focus on safety extends to their IT environment as well — with aviation being considered critical infrastructure, Aeroméxico prioritizes cybersecurity as vital to their mission of protecting customers.

“I’ve always been surprised at how dynamic this industry can be. Aviation requires thinking creatively and innovating in every aspect of our work”, says Guillermo Rosales, CISO at Aeroméxico, “Cybersecurity is always an evolving practice. Security tools are being challenged continuously, so it becomes often that security solutions are either replaced or decommissioned.”

Searching for the Best Security Solution

When they found themselves in need of a new SIEM solution, Aeroméxico sought out a security operations platform that offered innovative answers to their cybersecurity needs. Their team considered the following criteria:

• Preventive: The solution should have a native capability to proactively identify threats and automate responses.
• Adaptable: The solution should include an easy integration interface that doesn’t require major development.
• Visibility: The solution should provide behavioral insights and enable monitoring, traceability, and logging capabilities
• Flexibility: The solution should be easily implemented within multiple environments and able to integrate with other technologies, while also offering customizable configuration options.

Exabeam Fusion checked every box. Rosales explains, “Particularly with Exabeam, we discovered that we could get our hands on an automated and behavioral solution from a very early stage in the maturity journey process. And that helped us a lot to speed up visibility into our environment.”

Why Exabeam?

After weighing their SIEM options, Aeroméxico signed on as the first Exabeam customer in Mexico. Early commitment from the Exabeam team to support the entire deployment process particularly stood out as a driver of value, and cemented a lasting, collaborative partnership. Now, six years later, the positive results have only continued.

“We find Exabeam is a very friendly but very powerful engine that didn’t need an initial high skilled staff to be adopted and to integrate with other solutions in our security portfolio”, Rosales points out, “Quickly we can picture some other use cases that we can apply to the business side and not only for the cybersecurity field.”

Aeroméxico continues on their maturity journey with the adoption of Threat Center and Exabeam Copilot, two pioneering features added to the AI-driven Exabeam Security Operations Platform. Rosales concludes: “I would say with Exabeam, we have found a solution that has been scalable enough to partner with us in some efforts like the cloud migration, and we are very excited to be testing very soon the generative AI using Exabeam’s Copilot. It is our interest to prioritize those threats and automation capabilities that we have today to continue building that unique, consistent, and secure experience for our customers.”

Website: www.aeromexico.com