The Cost of Compromise Begins Inside the SOC
- Oct 07, 2025
- Brook Chelmo
- 6 minutes to read
Table of Contents
Over the years, I have spent time inside security operations centers and network operations centers around the world. Whether they are outfitted with the latest tools or held together by duct tape and dedication, the conversations with their leaders tend to follow the same pattern. CISOs are navigating a growing list of threats and risks, rising expectations from the business, and a constant push to cut costs wherever possible.
This blog explores what happens when that pressure leads to compromise. Specifically, it looks at the hidden costs of choosing bundled platforms that promise simplicity but often fail to deliver where it matters most. I will share what I have seen firsthand, from tools that break under pressure to teams stuck working around technology that should be enabling them.
If your team is being asked to consolidate vendors, standardize on a single platform, or justify the value of your SIEM, this will feel familiar. And if you want to dig deeper, I have included a link to a white paper that breaks it all down in greater detail.
The Convenience Trap Looks Harmless Until It Breaks Something Important
It always starts with a good pitch. A single platform, license, and point of contact. Procurement loves it and finance sees it as responsible which is why Microsoft will often bypass the CISO and CIO and go straight to the CFO. On the surface, it feels like a smart way to simplify. But the more time I spend with the teams who have to live with these choices, the more I see the quiet damage bundled platforms can cause. And believe me, I just came from a role where I supported a major plug-in product to a larger “platform”.
The problem is not just that these tools were often acquired rather than built, and if they were built internally, they were built to fit a list of compliance and buyer’s criteria. It is that they were never designed to operate together in the way security teams need. Features look integrated during a demo. In reality, they are often stitched together behind the scenes. Over time, the cracks begin to show. Logs do not line up, correlations are delayed, and Analysts waste time working around the limitations. This is not to mention additional solutions teams have to procure to get it to work “right”.
The decision to consolidate usually comes at a moment when pressure is high and time is short. It may follow a breach, a budget reduction, or a renewal deadline that requires a fast answer. In these situations, leaders are often looking for a solution that will satisfy multiple stakeholders quickly, and a bundled platform can appear to offer that clarity. It seems practical, even responsible.
This is not about blaming the decision. It is about understanding what is at risk when simplicity becomes the main goal. What looks efficient on paper can quickly become a source of friction inside the SOC. And friction, over time, turns into missed alerts, slow response, and burnout.
When Your SIEM Cannot Keep Up, the Damage Spreads Fast
The SIEM should be the system that brings clarity when everything else feels chaotic. It is meant to connect signals across the environment, build a full picture of what is happening, and allow teams to respond before a situation escalates. When that foundation is solid, the entire SOC moves with more confidence and less friction.
Problems start when the SIEM is not designed to support the reality of the environment it operates in. I have seen investigations break down because data from critical systems arrives late or not at all (see MITRE ATT&CK Enterprise 2024 Evaluation delays as well as previous years). I have seen timelines fall apart because correlation logic favors native tools and deprioritizes anything external. I have seen analysts abandon the platform in frustration because it takes longer to get the information they need than to investigate the alert itself.
These are not edge cases. They are the daily experience for teams relying on platforms that were never built with integration or flexibility in mind. They were built to protect the platform, not the customer. And by the time the limitations are clear, the organization is often locked in and forced to build around the gaps.
When that happens, the SIEM becomes one more thing to manage rather than a source of insight. The workflows slow down. Confidence drops. And the next incident starts at a disadvantage.
The Hidden Cost of the Wrong Tool Shows Up Later
When a security tool is selected based on convenience or consolidation rather than capability, the consequences rarely appear right away. Early on, the system may seem functional enough, providing alerts, updating dashboards, and maintaining basic visibility. But with time, operational friction builds. Analysts begin to spend their energy compensating for what the system cannot do. Investigations take longer, response times suffer, and gaps in coverage become harder to ignore.
I have seen this play out in organizations that believed they had made a smart financial decision, only to face a breach that exposed the system’s limitations. By then, the cost is no longer theoretical. It is measured in delayed containment, missed context, and the erosion of trust within the team.
The impact of a poor decision is rarely just about the tool itself. It is about the time it drains, the clarity it undermines, and the pressure it adds to teams who are already asked to do too much with too little.
Procurement Is Not the Problem but It Should Not Lead the Conversation
I have worked with enough security teams to know that most “bad” tooling decisions are not made out of carelessness. They are usually made in meetings where speed, simplicity, and cost take priority over capability. Procurement and Finance are doing what they were told to do. But somewhere in that process, the voice of the SOC gets lost. And when the people who use the tools are not in the room when those tools are selected, the outcome is predictable.
I have heard the same frustration from CISOs in every sector. The tools may look great in a demo and may even work well during a staged proof of concept, but once deployed at scale, they fall apart under pressure. The workflows feel disconnected. The visibility is incomplete. The platform requires more maintenance than expected, and the team ends up carrying the burden.
This conversation should not be reduced to a debate about vendor count or stack complexity, because the real issue is whether the tools in place can support the use cases that actually matter to a functioning security program. Teams need to detect threats with context, manage insider risk with clarity, reduce investigation time through automation, and maintain broad coverage without losing depth. When a tool falls short in any of these areas, its value diminishes quickly, regardless of how simplified the procurement process may have seemed or how familiar the vendor’s name is on the contract.
The Right Questions Reveal What Really Matters
During product evaluations, there is a tendency to focus on surface-level features or broad claims about integration and scale. But the strongest CISOs I know ask deeper questions, the kind that cut through the marketing and expose whether a tool was truly designed for the realities of modern security operations with a realistic total cost of ownership. They want to understand how a system collects and correlates data across environments, whether it can support advanced workflows without relying on custom workarounds, and how easily it integrates with the tools already in place.
I have seen platforms that looked solid on paper but completely broke down during an actual investigation. What matters is not whether the platform claims to be open or flexible, but whether it consistently delivers outcomes that reduce risk, shorten response time, and improve visibility without adding complexity. If a tool only works well within a single ecosystem or requires constant adjustment just to keep up, it is not a long-term solution. It is a liability waiting to surface at the worst possible moment.
The Cost of Compromise Is Rarely Obvious Until It Is
Security leaders are not looking for perfection, but they are right to expect tools that perform when it matters. Too many decisions are made under pressure, driven by budget cycles, executive mandates, or promises of simplicity that rarely hold up in practice. I have seen the impact of those decisions up close. I have watched strong teams get slowed down by tools that looked efficient on paper but fell short during critical investigations.
This is not just about platforms or features. It is about outcomes. Can your team detect what matters? Can they respond in time? Can they trust the system to support them when the stakes are high?
The white paper includes five of these questions, the kind I wish more teams asked before committing to a tool that quietly limits what they can do. If any of them are difficult to answer, that is usually a sign that it is time to look more closely at what the platform is hiding.
If your team is being asked to do more with less, or if you are being told to consolidate without a clear strategy, this paper may give you the clarity to push back before something breaks.
To learn how to identify the real cost of compromise and what to demand from your SIEM read the white paper The Cost of Compromise: Why CISOs Should Reject “Good-Enough” Security.
Brook Chelmo
Director of Product Marketing | Exabeam | Brook Chelmo is a seasoned cybersecurity strategist and product marketing leader with deep expertise in emerging threats, threat actor behavior, and security technology. He has conducted embedded research with ransomware groups, including direct engagement with Russian cybercriminals, offering rare insights into their operations, motivations, and monetization strategies. Known for delivering award-winning and standing-room-only presentations at global security conferences, Brook helps security teams stay ahead of evolving threats by translating complex threat intelligence into actionable strategies. His work spans product development, threat research, and education, supporting both the advancement of security technology and the global community’s ability to defend against cyber risk.
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