Our Customers Have Spoken: Exabeam named a 2021 Gartner Peer Insights™ Customers’ Choice for SIEM - Exabeam

Our Customers Have Spoken: Exabeam named a 2021 Gartner Peer Insights™ Customers’ Choice for SIEM

December 07, 2021


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We’re excited to share that we’ve been named a Customers’ Choice in the 2021 Gartner Peer Insights Voice of the Customer for SIEM. I wanted to extend a huge thanks to all of our customers who reviewed Exabeam Fusion SIEM, our security information and event management (SIEM) product that is cloud-delivered and offers an open systems approach to SIEM – one of the first of its kind in the industry.

We are also proud to share that this news comes five months after Exabeam was named a Leader in the 2021 Gartner Magic Quadrant for SIEM for the third consecutive time, positioned highest for ability to execute. Although demand for next-generation SIEM solutions that can quickly detect, investigate and respond to attacks has never been so high, risk management and security teams considering legacy SIEM tools are too often limited by the resources of their organizations. These limitations make them unfortunately vulnerable to attacks.

To assist teams facing limited resources and wanting to benefit from more efficient tools, Fusion SIEM provides automation for the entire Threat Detection, Investigation, and Response (TDIR) workflow, accelerating and enhancing the frontline defense capabilities of security analysts. Fusion SIEM, Exabeam’s cloud-delivered SIEM, has built-in User entity and Behavior Analytics (UEBA) to detect security incidents that can easily bypass traditional and legacy SIEM tools, and also includes our powerful automation engine to augment those lean security teams.

According to Gartner, “the Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision-makers. Within the “Voice of the Customer,” Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction.

In the 2021 Gartner Peer Insights Voice of the Customer for SIEM, Exabeam received an overall peer rating of 4.5 on a scale of 5, with 64% of our customers giving us 5 stars and 89% noting that they would recommend Exabeam Fusion SIEM, ultimately giving us the Customers’ Choice distinction.

Thanks to our open platform approach and powerful ecosystem integrations, our solutions’ advanced analytics and automation capabilities have augmented nearly every top IT and security product hitting every single piece of the market, be it cloud networks, endpoint solutions, SOAR, and legacy SIEM; and we’re honored that our customers have seen tangible results.

Don’t take our word for it though, see what some of our customers had to say:

“I have been a Exabeam customer since 2016 and definitely recommend their solution to anyone who is looking for feedback. Exabeam is a great solution when we compare against the traditional SIEM solutions like Splunk, ArcSight, IBM QRadar and I have worked on all their products. If you are an MSSP or a SOC manager building your new team and focused on improving your MTTD, identify insider threat, suspicious actors, IT configuration issues, create valuable visualizations to present metrics to higher management then Exabeam is indeed the perfect solution…” Read the full review here.

“For us, a unified platform for both Analytics and Data retention that could be used for faster identification of threats and automation to reduce front line support needs has not disappointed.” Read the full review here.

“It was very easy to deploy the Exabeam SaaS offerings [NB: our Fusion tools]. They easily integrate with other cloud providers to pull log data from those vendors into the platform, and we easily replaced our SysLog server with their log collector for on-prem log sources. The implementation team was easy to work with and ensured our environment was set up and running smoothly in a very timely manner. The continued support from our customer success manager is fantastic! We meet monthly to discuss our Exabeam environment and can meet more often if necessary. They are incredibly responsive to all of our inquiries and issues.” Read the full review here.

Exabeam continues to build on our impeccable innovation track record to ensure security teams can overcome their various challenges and block both internal and external adversaries, with a vision to make successful security the norm. 

This means we are one of the few security vendors, possibly the only, with an open XDR approach, that can make sense out of all of the data in your organization as it moves through Threat Detection, Investigation, and Response (TDIR) workflows.

We take great pride in this Gartner distinction, as customer feedback acknowledges our products and services, and our ability to innovate and execute fast.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Source: Gartner, Magic Quadrant for Security Information and Event Management, Kelly Kavanagh, Toby Bussa, John Collins, 29 June 2021

Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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