Episode 51: Earning the Business’ Trust as a New CISO - Exabeam

Episode 51: Earning the Business’ Trust as a New CISO


On this episode, Steve speaks with Rob Hornbuckle, CISO at Allegiant Airlines. Rob shares why “looking like the smartest person in the room” can stifle collaboration and why earning the business’ trust won’t happen until you’re seen as an equal… and how to get there.

Trust takes time

For a CISO to be successful they need the trust of other business leaders, but that takes time. How can you build that trust without sacrificing the effectiveness of your security program, and where do ‘soft’ skills come into play? Steve and Rob talk about what it’s like when business leaders, who’ve built a company and see it almost as their child, struggle to hand over control to a new CISO and how to go about breaking down those barriers.

Rob and Steve also tackle topics like:

  • Upskilling later in your career
  • Soft skills you might not even have know are valuable in a leadership position
  • How to elicit feedback and the value of consistent feedback
  • Coaching tomorrow’s leaders and,
  • Building a kick#$$ resume

More about Rob Hornbuckle

Rob is a results-oriented technology leader currently serving as the CISO for Allegiant Airlines.  He is responsible for all aspects of information security, risk, compliance, and privacy for the leading ultra-low cost airline in the United States.  Prior to Allegiant Airlines, Rob served as the Interim CISO for United Technologies Aerospace Systems, a leading airplane parts manufacturer for both the private and government sectors as well as CISO for the Arby’s Restaurant Group, a leading international fast food chain.  With over 17 years of experience, Rob also has experience in telecommunications, fintech, business to business, and health care sectors.  Multi-industry experience allows Rob to develop innovative solutions to complex business challenges, positioning him as a trusted adviser among senior leadership.  

He holds both an MBA in Innovation Management and Business Model Disruption as well as a MS of Information Security, which is unique among information technology experts.  He is passionate about aligning information security to business needs and leveraging technology for strategic advantage.  Rob is a sought-after consultant for startups, private equity, investment firms, and research institutions and has also served on the board of advisors for startup organizations.

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