Berkshire Bank Gains Better Visibility into Insider Actions with Exabeam

The Challenge

Like any financial institution, Berkshire Bank must protect customer information and assets. Additionally, since the bank deals in mortgage and insurance products, protecting customers’ data is critical in an era of increasingly strict privacy regulations. Addressing these concerns requires technologies that help its security team meet the challenges presented by detecting and remediating both external and insider threats.

The Results

By bringing all data from a specific use case into Exabeam, Berkshire Bank is able to tie it all together, then immediately generate a user timeline with all the relevant information, determining right away whether user activities are malicious or normal behavior—for tremendous efficiency and an immediate proactive response.


Berkshire Bank’s IT leadership also wanted a system that any analyst could easily use, without them being an expert in building out a SIEM or understanding how to configure systems.

SOC Analysts of All Skill Levels Can Quickly Assess Threats Using Exabeam

“With Exabeam, any analyst can sit down and—without extensive training—really understand our system use cases and be able to easily drill down to the core of what happened—where a threat came from, who to escalate to, and similar actions. There weren’t hidden costs with the Exabeam solution. I can have junior level, or not-so-extremely technical people jump on the system and use it right away. Exabeam’s automated timeline building also frees up my senior team to focus on more important matters, rather than training people.”

Ryan Melle, SVP, CISO, Berkshire Bank

Thank you for downloading

Be safe in your enterprise

If your download does not start immediately, click here.